Disney Customer Support (College Level, No Phone Job) Apply Now – Japan
Job Details:-
Hiring Organization:- Disney
Employment Type:- Full Time
Work Hours:– 8 Hours
Locations:- Japan
Jobs Description:
The Sony Ci group is searching for a Client Achievement Delegate who loves taking care of issues, is captivated by media work processes and flourishes with fulfilling clients.
Our clients length numerous industry fragments across media, amusement and sports. You’ll communicate with a unique arrangement of clients spreading over creation/after creation, broadcast, promoting and tasks to assist with investigating specialized and non-specialized issues, give preparing, make supportive substance and help with client onboarding.
You’ll likewise interface straightforwardly with our mind boggling item and designing groups to guarantee client input is caught and shared and to find solutions to questions that might be simply past your range.
A solid experience with content creation and media work processes is a major upside.
Sony MCS use Client Achievement techniques to accomplish and convey the best of administration to all clients and possibilities. Issue distinguishing proof, client correspondence, issue following, inner correspondence are imperative components of the position.
Obligations:
- Offer help for a SaaS Item Stage for all Clients and markets, including Creation, After Creation, Broadcast Media, Showcasing and Training as specific illustrations.
- Recognize and answer Client Achievement Solicitations
- Learn and give topic ability and best practices around media work processes, content administration and coordinated effort
- Learn and give direction on Client Achievement Cycle and System
- Learn and give direction to Clients on Ci’s REST Programming interface’s
- Learn and give topic mastery on select SONY web associated camera highlights
Capabilities:
- BA/BS required, ideally in Media, Software engineering, or related disciplines
- 1-2 years of pertinent client confronting experience
- 1-2 years working with help tagging arrangements, like Zendesk, HelpIQ, Desk.com, Cure.
- Magnificent posting abilities and a solid feeling of client sympathy
- Solid composed and verbal relational abilities and solace in gathering help
- Should serious areas of strength for have and critical thinking abilities
- The capacity to rapidly analyze and focus on issues driving towards the correct way to goal
- Demonstrated capacity to get things achieved and working with others
- Zeroed in on conveying and ceaselessly further developing outcomes
- Shown information on media document designs, video/sound codecs, transcoding and specialized conveyance of streaming media is a huge upside
- Experience in the film, television diversion, broadcast ventures is profoundly alluring
- Creation Activities, After Creation Tasks, Computerized Resource The executives, Media Resource The board, Content Administration, Advanced Creation, or Computerized Circulation experience is useful
- Qualified to work unlimited in the Japan
